Previous incidents

March 2026
Mar 30, 2026
4 incidents

Cards: minor disruption (cmnd9mcxk0axa12ny07qsg713)

Downtime

Resolved Mar 30, 2026 at 2:33pm UTC

RESOLVED - We are currently investigating a minor disruption affecting Credit Cards payments. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We will provide updates as they become available.

1 previous update

External - Point-of-sale: minor disruption (cmnd55zmv001ktup4ayiazsva)

Downtime

Resolved Mar 30, 2026 at 12:16pm UTC

RESOLVED - We have identified a minor disruption external to our platform affecting POS payments. You may see a decline in successful POS payments as consumers may be unable to pay using the terminal. We are in close contact with our partners to resolve the issue and will provide updates as they become available.

1 previous update

External - Bancontact: Major disruption (cmnd0sik208j3avxt74l801ix)

Downtime

Resolved Mar 30, 2026 at 10:57am UTC

RESOLVED - We have identified a major disruption external to our platform affecting Bancontact payments.

You may see a decline in successful payments as consumers may be unable to pay using this payment method.

We are in close contact with our partners to resolve the issue and will provide updates as they become available.

1 previous update

External - Bancontact: Major disruption (cmnchaase03r8n11qky6mrpxo)

Resolved Mar 30, 2026 at 3:59am UTC

RESOLVED - We have identified a major disruption external to our platform affecting Bancontact payments.

You may see a decline in successful payments as consumers may be unable to pay using this payment method.

We are in close contact with our partners to resolve the issue and will provide updates as they become available.

Mar 27, 2026
1 incident

External - Bancontact: Partial disruption (cmn93hgst001kaf47e3b9whk6)

Downtime

Resolved Mar 27, 2026 at 4:17pm UTC

RESOLVED - We have identified a minor disruption external to our platform affecting Bancontact and Card payments.

You may see a decline in successful payments as consumers may be unable to pay using this payment method.

We are in close contact with our partners to resolve the issue and will provide updates as they become available.

1 previous update

Mar 26, 2026
1 incident

External - iDEAL | Wero: full disruption at Knab (cmn7mh24n08scn1odir5506bz)

Downtime

Resolved Mar 26, 2026 at 4:56pm UTC

RESOLVED - Knab is experiencing a full disruption affecting iDEAL | Wero payments and consumers will experience failures attempting to complete payments.

We will provide further updates as soon as we have more information.

1 previous update

Mar 25, 2026
1 incident

External - iDEAL: full disruption (cmn65b51y0cue13fn1pys50we)

Downtime

Resolved Mar 25, 2026 at 2:52pm UTC

RESOLVED - We have identified a full disruption external to our platform affecting iDEAL payments. You will see a decline in successful payments as consumers are unable to pay using this payment method. We are in close contact with our partners to resolve the issue and will provide updates as they become available.

2 previous updates

Mar 24, 2026
1 incident

Dashboard: disruption to Settlement Report page (cmn4qfgob0afuv52emu560cir)

Downtime

Resolved Mar 24, 2026 at 3:15pm UTC

RESOLVED - We have identified a disruption affecting our dashboard. The Settlement Report page is experiencing a disruption.

We are working to resolve the issue and will provide updates as they become available.

1 previous update

Mar 23, 2026
1 incident

External - Bancontact: Partial disruption (cmn334h9001z1j3tyfwghpycn)

Downtime

Resolved Mar 23, 2026 at 11:19am UTC

RESOLVED - We have identified a minor disruption external to our platform affecting Bancontact payments. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We are in close contact with our partners to resolve the issue and will provide updates as they become available.

1 previous update

February 2026
No incidents reported